Reservation InternshipThe Standard, Brussels

Opened since May 2025, The Standard, Brussels marks the hotel brand’s third outpost in Europe. Set in the city’s Northern Quarter, The Standard, Brussels brings the brand’s design, culture and activation-driven philosophy to Belgium.

With 180 guestrooms (plus 20 residences), the modern, new-build project features many stages for The Standard’s renowned day- and nightlife. A ground-floor greenhouse welcomes guests and locals into the lobby lounge, restaurant, and terrace. Upstairs, The Rooftop features its own restaurant, bar and garden—set to become a neighbourhood destination. Throughout the building, additional public and private event spaces are platforms for happenings.

The Standard, Brussels will welcome a new set of creative, dynamic guests into the brand ethos. In Brussels, The Standard’s signature mix of playful, sophisticated, unexpected hospitality finds roots and resonances in local culture.

The simple premise behind The Standard is that it is anything but. Founded in 1999, the goals of every Standard are to up the aesthetic stakes and defy convention while attending to every detail, embracing our local communities, providing a welcoming and inclusive environment for our teams and, of course, delivering a smashing good time for our guests.

SUMMARY OF INTERNSHIP:

Strategically coordinate revenue management processes and procedures to maximize revenue from each hotel room.

MAIN TASKS AND RESPONSIBILITIES:

• Process reservation requests
• Help and inform customers
• Draft offers
• Follow up with customers if necessary
• Collect and process modifications (e.g. cancellations) and find alternatives.
• Compile and forward booking reports to other departments, including arrival data (length of stay, number of rooms, means of payment, services requested, etc.).
• Manage and maintain group and individual inventory controls.
• Work with Revenue & Reservations Manager as required to ensure effective management of group inventory on a daily basis.
• Identify additional sales opportunities and implement campaigns to sell rooms.
• Develop, monitor and adjust sales and pricing strategies.
• Work with the Revenue Manager to implement new initiatives.
• Monitor key account production and identify trends.
• Recommend pricing and strategies to ensure better positioning of the hotel.
• Assist in the creation and maintenance of prices/promotions in the various systems (CRS, PMS and our website).
• Analyze strategies, room statistics and demand factors.
• Verify month-end reporting of room statistics and provide analysis of performance against forecasts and results of implemented strategies.
• Prepare market share statistics.
• Make recommendations for future strategies.
• Analyze demand and competitors.

SKILLS:
• Mastery of computer and Web tools: Word, Excel, Outlook...
• Organized and rigorous
• Ability to listen, communicate and teach
• Initiative and creativity, pragmatic and methodical
• Open-mindedness and adaptability
• Intellectual curiosity
• Languages: French & English

Benefits Include
• Meals on Duty
• Worldwide Travel Discounts via The Standard Advantage platform
• Employee & Family Rates across all Standard and Bunkhouse properties
• F&B Discounts of 25%
• Social Committee with regular monthly social activities

So, what are we looking for?
We're on the hunt for vibrant, curious, and passionate trainees ready to dive into a minimum 6-month internship adventure that’s anything but standard. If you're bursting with personality, eager to learn, and looking for a place where creativity meets hospitality — welcome to The Standard, Brussels. Come as you are, bring your vibe, and let’s make something unforgettable together.