Field service industrial Electrician (M/F) Self-Employed - New York - [SS94]

PRESENTATION DE SOCAPS CONSULTING SOCAPS Consulting est un cabinet de recrutement spécialisé sur les fonctions techniques en industrie. Depuis plus de 30 ans, nous accompagnons des fabricants et utilisateurs de machines spéciales dans leurs problématiques de recrutement. Nous intervenons dans les secteurs agroalimentaire, pharmaceutique, cosmétique, logistique et cleantech.

Our  Atlanta-based staffing agency, is looking for a self-starter Bilingual Spanish Field service industrial Electrician M/F to deliver the desired customer service experience.

YOUR MISSIONS

• Have in-depth equipment knowledge, but also be able to “think outside the box” when necessary ;
• Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency ;
• Prepare and submit timely and detailed service reports and document expenses ;
• Manage all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes ;
• Diagnose equipment technical problems and initiate appropriate solutions ;
• Identify and document processing equipment that need improvement ;
• Collaborate with the Corporate technical group and share information across the organization to build positive relationships with customers ;
• Satisfy customer needs by making appropriate recommendations to resolve operational problems ;
• Establish assistance by studying system requirements, including ordering and gathering essential components and parts, completing the installation, and performing quality assurance tests ;
• Service customer accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting performance tests, and resolving problems ;
• Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend equipment design improvements.

• Technical degree or certification ;
• Proven field service experience ;
• Superb customer service, communication, and self-management skills ;
• High-level ability to test, troubleshoot, service, and repair automated processing equipment ;
• Experience with Allen Bradley PLC systems and electrical troubleshooting ;
• Project management skills are helpful ;
• Ability to adapt to dynamic work schedules and work flexible shifts ;
• Ability to work in a Cold/wet environment ranging from 36-38F ;
• Ability to lift parts and equipment parts weighing up to 75 lbs ;
• Stainless steel welding and minor fabrication capability ;
• Bi-lingual in English and Spanish ;
• Awareness of chemical and hazardous material handling, PPE equipment and GMP requirements as they apply to a food processing environment ;
• Certified to drive forklifts and rig equipment safely.

SOCAPS is committed to cultural diversity, gender equality and the employment of pepole with disabilities.