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Forts de la complémentarité de nos expertises, nous protégeons nos clients et sociétaires face aux risques d’aujourd’hui tout en anticipant ceux de demain. Grâce à notre puissance collective, nous nous engageons à accompagner durablement chacun de nos assurés, en conciliant performance, solidarité et préparation de l’avenir.

Nous nous appuyons sur 25000 collaborateurs pour offrir un service de proximité, répondre aux besoins spécifiques de chacun et développer des solutions innovantes adaptées aux enjeux de demain.

En France, notre groupe s’appuie sur trois marques fortes et complémentaires sur le marché de l’assurance MAAF, MMA, GMF pour proposer une gamme complète de produits, répondant ainsi aux besoins de l’ensemble de nos clients et sociétaires.

Notre expertise rayonne également au travers nos filiales spécialisées dans plusieurs domaines comme l’immobilier avec Covéa Immobilier, l’assistance, avec Fidélia et dans la protection juridique, avec Covéa PJ.

Notre Groupe anticipe les évolutions de l’environnement mondial de l’assurance en diversifiant ses produits, ses risques et les zones géographiques dans lesquelles le Groupe est présent en se déployant vers la réassurance en 2022 et l’acquisition de PartnerRe.

2f:T9ec,

Rejoignez une équipe de 12 collaborateurs au sein du centre de gestion IRD MMA de Chartres et participez à la fidélisation, la satisfaction des clients et la valorisation de l’image de l’entreprise.

Vous trouverez dans vos activités, du rythme et de la diversité dans les échanges !

Poste à pourvoir en CDD jusqu'à la fin de l'année.

Et concrètement ?

• Réaliser des activités de back office dans le cadre de la gestion et du règlement d'un dossier sinistre habitation

• Analyser et instruire les demandes des clients en vérifiant leur recevabilité et leur conformité aux règles de gestion, aux garanties applicables et aux procédures en vigueur (règles techniques, complétude des dossiers, garantie mise en œuvre, responsabilités…)

• Délivrer, si nécessaire, des ordres de mission avec des experts pour déterminer les origines des sinistres…

• Echanger si besoin avec la partie adverse pour faire valoir les droits de l'entreprise ou pour trouver les meilleurs compromis, principalement dans le cadre d’une gestion amiable

• Instruire et procéder au règlement de dossiers sinistres

• Identifier les opportunités de développement commercial, les traiter ou proposer un rendez-vous avec un conseiller commercial pour les concrétiser

Votre activité est centrée sur la gestion et l'instruction des dossiers, avec des échanges ponctuels par téléphone et par écrit lorsque la situation le nécessite.

Covéa s’attache à offrir des parcours professionnels diversifiés. Vous pourrez ainsi avoir l’opportunité d’évoluer au sein de notre groupe, par exemple, vers des métiers de Gestionnaire Sinistre Spécialisé ou des métiers d’accompagnement tels que Référent technique ou Manager.

Les avantages qui font la différence :

• Une rémunération annuelle s'élevant à 27 780 €

• Primes d’Intéressement / de Participation liées au groupe Covéa,

• Parcours d'intégration et de formation adapté à la prise en main rapide du poste.

• Mutuelle avantageuse + régime sur complémentaire santé (prise en charge employeur 60%),

• 31 jours de congés payés annuels + 4 JATT ,

• Nombreux avantages proposés par le CSEE (vacances, locations, billeterie,…)

• Prise en charge des frais de transport en commun à hauteur de 75%, forfait de mobilité durable.

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Et si c'était vous ?

Vous disposez d'une première expérience en gestion de sinistres ou en gestion de dossiers, idéalement acquise dans le secteur de l'assurance ou au sein d'un environnement administratif,

Vous faites preuve de rigueur, d'analyse et d'organisation dans le traitement des dossiers qui vous sont confiés,

Vous aimez travailler avec des challenges et des objectifs,

La satisfaction client est au cœur de votre priorité,

Vous aimer travailler en équipe et vous contribuez à la bonne ambiance du groupe.

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Conseiller indemnisation habitation F/H - MMA - CDDGroupe COVEA et ses marques MAAF / MMA / GMF / FIDELIA

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